Frequently Asked Questions
Everything you need to know about ordering, delivery and our crowdfund.
What are Vegan Patty Lady patties made from?
Our patties are 100% plant-based, made with authentic Jamaican-inspired flavours. Fillings include our Chik'n, Beof and Salt-ish varieties — all vegan, no animal products.
How do I order?
Head to the Shop page, pick your box(es) and check out. Orders are placed by a cut-off date each month and shipped in the following patty drop week.
When will my order be delivered?
Orders are shipped in batches (patty drops). Current drop dates are shown on the home page — your order will ship in the drop week following your order date.
Do you deliver nationwide?
Yes — we ship across the UK mainland via chilled courier. Delivery details and any regional restrictions are confirmed at checkout.
How should I store the patties?
Patties arrive frozen. Keep them in the freezer until ready to cook. Full cooking instructions are included with every order.
What is the crowdfund?
We're raising £50,000 to move into our new kitchen and scale up production. Every contribution helps hit the next milestone — full details are on the home page.
Where can I find you in person?
See the 'Where to find us' section on the home page for upcoming events and markets.
I have another question — how do I get in touch?
Please use the Contact Us page and we'll get back to you as soon as we can.